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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All FACI products

The group "New Technologies" offers for review the products of the plant FACI: household and industrial pellet boilers, modular boilers, coal boilers, pellets
  • Pellet boilers with a capacity of up to 50 kW FACI
    Pellet boilers with a capacity of up to 50 kW
    FACI 15, FACI 26, etc.
  • Pellet boilers with a capacity from 50 to 200 kW FACI
    Pellet boilers with a capacity from 50 to 200 kW
    FACI 51, FACI 78, FACI 130, etc.
  • Pellet boilers with a capacity from 200 to 1000 kW FACI
    Pellet boilers with a capacity from 200 to 1000 kW
    FACI 215, FACI 455, etc.
  • Universal boilers FACI
    Universal boilers
    FACI 15 C, FACI 26 C, etc.
  • Coal boilers FACI
    Coal boilers
    FACI BLACK-22, BLACK-215, etc.
  • Boilers on wood chips FACI
    Boilers on wood chips
    FACI FSS 115, FSS 455, etc.
  • Semi-automatic boilers FACI
    Semi-automatic boilers
    SAF-32, SAF-1000, etc.
  • Solid fuel manual boilers FACI
    Solid fuel manual boilers
    TT 26, TT 105, etc.
  • Block-modular boiler houses FACI
    Block-modular boiler houses
    FACI 115-M, FACI 208-M, BMK-I, etc.
  • Pellets and additional options FACI
    Pellets and additional options
    AISI 430, AISI 439, AISI 304, etc.

NEW TECHNOLOGIES GROUP

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